No worries. I'll try to help you-help me figure this out. I am on the web version. I thought I had the option to download this as an app on my pc but either I was mistaken or I am just not finding it. I customized an emblem but cannot upload it to the city generator. I repeatedly tried using the COA, but I keep getting a notification that "A file of this type cannot be loaded". I'm trying to add the COA as an svg file and I tried drag and drop as there doesn't seem to be any other way to move the COA to the Emblem pop-up box. Is this the correct way of doing this? I also tried adding the COA code with notepad but as a .coa doc format. I am at my pc actively trying to figure it out now, so please let me know of any information you need to better address this.
Also, thanks for this! These are my new favorite tools and I will be supporting them.